The second-hand marketplace Users Express Anger Regarding Size Modifications
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
The popular resale platform has updated its size classifications for women's and children's clothes failing to inform all shoppers about the modification.
Digital Channels Response
Countless users and merchants are posting online saying Vinted listings now show an altered size classification than originally posted because of the remapping.
The company said the revised method more closely matches comparable marketplaces.
The platform has recommended to review their products and update the measurements by hand when needed, resulting in member annoyance.
Measurement Approach Modifications
Before the change, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was previously a 12 but currently displays as UK 16-18.
Shopper Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Necessary Adjustments
Charlotte Lunn, located in England, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she said.
Service Background
The service features exceeding 100 million members, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: previously, the service retracted a modification concerning shipment methods following member complaints.
